Julita Chandra: Competence and Skill Capitals to Be a General Manager

Julita Chandra: Competence and Skill Capitals to Be a General Manager

Being a General Manager at a hotel is not as easy as one might imagine. It needs a commitment, responsibility and knowledge that can run the business industry, especially in the field of services. “A General Manager must have competence to manage all departments and have the skills needed to manage the hotel,” said Julita

Being a General Manager at a hotel is not as easy as one might imagine. It needs a commitment, responsibility and knowledge that can run the business industry, especially in the field of services. “A General Manager must have competence to manage all departments and have the skills needed to manage the hotel,” said Julita Chandra, General Manager of Grand Palace Sanur.

To achieve the position, obviously this energetic woman must pass through a long career path. It must also be supported by work experience, outstanding achievement and the target achievement. The most important is to put forward ethics and uphold high work ethic. The skills required include personal skill, communication skill, organizational skill, computer skill, financial skill and business skill. “Friendliness and good hospitality are for sure. As a tourism worker, these are the capital,” said the woman who has more than 20 years experience in the tourism industry.

According to Julita Chandra, the position of General Manager is the most prestigious for being the number one at a hotel, which is responsible for all aspects of the hotel. Therefore, she has tips on how to love her work and do hard work and smart work. “The position of General Manager is fun. We can meet people from various backgrounds and cultures,” she explained.

Then for Grand Palace Hotel as a new accommodation in the Sanur tourism area, Julita Chandra has found the ways and tricks to attract more tourist visit. “We make cooperation and promotion with wholesaler, online and offline travel agencies, and the media. The big market for Sanur area is foreign tourists from Europe, Australia and business travelers as well as domestic travelers. We strive to provide a memorable stay experience to every guest, so they want to come back,” she concluded. (BTN/015)

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