Grand Ixora Kuta Resort is increasingly implementing tight Health Protocols in the midst of Restrictions on Community Activities (PPKM) in Java-Bali starting January 11, 2021. Since it started re-operating on June 1, 2020, the hotel located at Jalan Kartika Plaza No. 92 Kuta has made provisions in living the new era of life (New Normal). “We have confidence that tourists will come if we focus more on hotel health as well as safety of guests and employees, so as to create a healthy environment,” said General Manager Ketut Gede Budhiratmanu on Saturday (Jan. 16).
As the seriousness to create a healthy hotel environment, this four-star hotel has received certificate of Cleanliness, Health, Safety, Environmental Sustainability (CHSE) with a score of 100.The satisfactory score was received after the Badung Government audit team as well as Ministry of Tourism and Creative Economy & Sucofindo gave the score. “We are the supporters of Bali tourism. In terms of accommodation, we are certainly ready to provide CHSE services. It means that we are ready to welcome and to serve both domestic and international customers,” he added.
Even though it has been stated to be opened, this hotel located close to the Kuta Beach area does not open all the rooms and facilities. Rooms prepared for tourists only amount to 50 percent of the rooms, of the existing 134 rooms. Meanwhile, it does not open the restaurant, bar & spa until the hotel business is really back to normal. “We haven’t opened Food & Beverage yet because the cost is very high. We only provide free space at Resto & Bar for our guests if they have lunch or dinner with family. They can take advantage of the online food & beverage services (by GoFood & GrabFood),” he added.
Budhiratmanu further explained that according to the health protocol from the government all employees are required to wear masks when receiving guests. It is ensured that guests must wear masks as well as check their body temperature where it must be below 37.5oC before being able to check in. All employees and guests are required to wash their hands and apply hand sanitizers, spray disinfectants on all guest belongings or luggage and prepare floor carpets for the footwear of the newly arrived guests. “We also set queue distance sign when being at the receptionist for physical distancing,” he concluded. (BTN/015)