Even though the tourist visits drop during the pandemic, the achievement as a recipient of the TripAdvisor Travelers’ Choice Award 2021 made the SereS Springs Resort & Spa Singakerta more enthusiastic in attracting tourist visits. Moreover, the TripAdvisor Travelers’ Choice Award 2021 was awarded as one of the top 10 percent hotels worldwide. “We are very proud to be included in this category by TripAdvisor, which is one of the largest travel communities in the world,” said General Manager, I Nyoman Prabawa, on Thursday (Jun 3).

This award is given to properties having consistently provided excellent experiences and received great traveler reviews on TripAdvisor over the past 12 months. Indeed, during this pandemic period, it is a challenge for SereS Springs to remain prominent by continuously providing extraordinary experiences for tourists. “It is a great honor to serve our guests with the best services according to our best experience. I would like to take this opportunity to thank all our staff members at the hotel for their dedication, commitment and hard work; and in maintaining the best service quality of SereS Springs,” said Prabawa.

Meanwhile, Chief Commercial Officer of TripAdvisor, Kanika Soni, congratulated all the winners of the TripAdvisor Travelers’ Choice Award 2021. “I know last year was very challenging for the tourism business. Honestly, I’m very impressed how businesses can adapt to this challenge by implementing health protocols, social distancing and utilizing technology to prioritize the safety and health of hotel guests,” she said.

Travelers’ Choice Awards pay more attention to places that continuously provide a consistent quality experience and are able to adapt to the situation. “Based on a year-long review from travelers, this award demonstrates the exceptional services and experiences that the hotel provides for guests in the midst of the pandemic,” she said happily. (BTN/015)